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GeoType: A User's Guide

Frequently Asked Questions



Why can't I see a map...

I got an error message when trying to GeoCode an address.

Sometimes the translation of an address into latitude and longitude coordinates causes an error. Here is a list of possible errors from GoogleMaps you may see:

Error Message Reason
"No corresponding geographic location could be found for the specified address." ; "Sorry, we were unable to geocode that address" GoogleMaps couldn't pinpoint the address you entered. Try being more specific, like adding the state or country, or test the address at the GoogleMaps webpage to test if the address translates there.
"Request was missing the address field." Sending a blank address field will yield this error.
"The given key is either invalid or does not match the domain for which it was given." The GoogleMaps API key is not correct. Check the blog's key or the system-wide key.
"The given key has gone over the requests limit in the 24 hour period." The GoogleMaps API sets a restriction on how many things one is allowed to GeoCode in a certain time period. Read more on the GoogleMaps API Signup page.
"The geocode for the given address or the route for the given directions query cannot be returned due to legal or contractual reasons." Some locations simply are not allowed to be GoogleMap'd.
"Request failed for an unknown reason"; "Unknown failure" These errors may occur for any number of reasons, but they are beyond the means of the user's ability to control as they occur on the Google side. Try GeoCoding the address again, and if the error repeatedly occurs, contact the System Administrator if you need to escalate the issue.